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HSBC Bank (UK) Pension Scheme

Welcome to Member Self-Service (MSS), the secure pensions website for Defined Benefit (DB) and hybrid members of the HSBC Bank (UK) Pension Scheme (the Scheme), administered by EQ. This site allows members to see their defined benefit (DB) pension account.

Members with Defined Contribution (DC) Benefits can access their DC pension account via the secure My Pension website hosted by Willis Towers Watson.

If you’ve already registered, please log in using your chosen Username and Password. If you have not used this website before, you will need to contact EQ for access, then select ‘Login / Register’ from the menu and use the ‘Register’ link to create a secure account. There is a guide to registration here.

 

Which benefits do I have?

DC Benefits

Registration Guide

Website Queries

  • Email:

    hsbcmember.web@equiniti.com

  • Tel:

    +44(0) 371 384 2620

Pension queries - DB and Pensioner only

  • Email:

    HSBCDBPensions@equiniti.com

  • Tel:

    +44(0) 371 384 2620

Pension queries - Hybrid members only

  • Email:

    HSBCHybridPensions@equiniti.com

  • Tel:

    +44(0) 371 384 2631

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